- Log into ARP server as root, and `su - sonlight`
- Run `top` and find the perl process ID owned by the sonlight user
- KILL IT! `kill -9 {process ID}`
- Restart apache `/etc/init.d/httpd restart` (need to be root, but then switch back to sonlight)
- Log into ARP and remove locks by going to "System -> Settings -> check the 'remove system locks' checkbox -> Save"
- Now, delete the message.
- Reset all users in that autoresponder to "Finished with message X" (where "X" is the message prior the message you just deleted)
- Now, the cron ***should*** run again at the next interval, but you can run it manually as the sonlight user with `/usr/bin/perl /var/httpd/sonlight-email.com/cgi-local/arp3/arp3-auto.pl` (but you will need to leave the terminal window open until it completes if you don't run it in the background)
That's the gist of it. :)
-Bo