Recent Changes - Search:

Welcome to the Intranet
Calendar

Sharing

Prayer Groups
Core Values
Frequently Asked Questions
Minutes
Forms
Procedures
Links
Human Resources

Marketing

Public Relations and Social Media

Web

Product Development

Secular Product
IT

Finance and Purchasing

Customer Fulfillment

Facilities

Employee Pages


PmWiki

pmwiki.org

edit SideBar

ARP How To Stop A Runaway Message

  1. Log into ARP server as root, and `su - sonlight`
  2. Run `top` and find the perl process ID owned by the sonlight user
  3. KILL IT! `kill -9 {process ID}`
  4. Restart apache `/etc/init.d/httpd restart` (need to be root, but then switch back to sonlight)
  5. Log into ARP and remove locks by going to "System -> Settings -> check the 'remove system locks' checkbox -> Save"
  6. Now, delete the message.
  7. Reset all users in that autoresponder to "Finished with message X" (where "X" is the message prior the message you just deleted)
  8. Now, the cron ***should*** run again at the next interval, but you can run it manually as the sonlight user with `/usr/bin/perl /var/httpd/sonlight-email.com/cgi-local/arp3/arp3-auto.pl` (but you will need to leave the terminal window open until it completes if you don't run it in the background)

That's the gist of it. :)

-Bo

Edit - History - Print - Recent Changes - Search
Page last modified on November 13, 2009, at 05:56 PM